Getting in
How the buildings and this website work for everyone, and what to do if something doesn’t.
Last changed 2 November 2026.
The buildings
All four places have a step-free way in. The library has a lift to the first floor and a hearing loop at the front desk; Canal Hall has a loop in the main hall and chairs with arms in every row. Each place page lists its way in.
This website
We aim for the Web Content Accessibility Guidelines 2.2 at level AA. Every page works with a keyboard and a screen reader, text can be enlarged to 200% without loss, and the colours meet the contrast the guidelines ask for, in the light and the dark mode.
If something doesn’t work
Tell us at the front desk, on 020 555 0140, or by writing. We answer within five working days and fix what we can.